Incident history

December 2024.

Every incident and maintenance window that started this month, newest first, with what we posted at the time. Times are UTC. The record starts at launch and nothing is removed from it.

Current status

Incidents: 4268 minutes of degraded or reduced service
Major outages: 0None
Maintenance windows: 3Announced at least seven days ahead
Record since: 14 Sep 2024Platform launch; every event since is listed

Spot launches paused in EU Central (Frankfurt)

Resolved

Partial outage31 Dec 2024, 08:52 UTC · lasted 1 h 58 minSpot pool and reclaim notices — EU Central (Frankfurt)

Resolved — This incident has been resolved.

Storage cluster firmware update — US West

Completed

Scheduled maintenance26 Dec 2024, 07:00 UTC · lasted 2 h 4 minPersistent storage — US West (Oregon)

Completed — The maintenance is complete and every component is back to normal operation.

Packet loss to some destinations from EU Central (Frankfurt)

Resolved

Degraded performance25 Dec 2024, 14:16 UTC · lasted 1 h 5 minNetwork and public IPs — EU Central (Frankfurt)

Resolved — This incident has been resolved.

DNS resolution failures from some networks

Resolved

Degraded performance21 Dec 2024, 22:12 UTC · lasted 1 h 8 minDNS and TLS

Resolved — This incident has been resolved.

Network fabric upgrade — EU Central

Completed

Scheduled maintenance19 Dec 2024, 01:00 UTC · lasted 1 h 35 minNetwork and public IPs — EU Central (Frankfurt)

Completed — The maintenance is complete and every component is back to normal operation.

Slow template image pulls

Resolved

Degraded performance10 Dec 2024, 16:55 UTC · lasted 17 minTemplates and image registry

Resolved — This incident has been resolved.

Control-plane database upgrade

Completed

Scheduled maintenance4 Dec 2024, 03:00 UTC · lasted 1 h 8 minAPI, Console, Billing and payments

Completed — The maintenance is complete and every component is back to normal operation.

Uptime counts major outages in full and partial outages at 60% of their duration; degraded performance and scheduled maintenance are not counted as downtime. Feeds: Atom · JSON.