Incident history

October 2024.

Every incident and maintenance window that started this month, newest first, with what we posted at the time. Times are UTC. The record starts at launch and nothing is removed from it.

Current status

Incidents: 5175 minutes of degraded or reduced service
Major outages: 0None
Maintenance windows: 2Announced at least seven days ahead
Record since: 14 Sep 2024Platform launch; every event since is listed

Public IP allocation failing in US East (Virginia)

Resolved

Partial outage31 Oct 2024, 09:43 UTC · lasted 52 minNetwork and public IPs — US East (Virginia)

Resolved — This incident has been resolved. Rolled-back launches were not billed.

Network fabric upgrade — EU Central

Completed

Scheduled maintenance29 Oct 2024, 01:30 UTC · lasted 2 h 24 minNetwork and public IPs — EU Central (Frankfurt)

Completed — The maintenance is complete and every component is back to normal operation.

Slow console page loads

Resolved

Degraded performance28 Oct 2024, 07:37 UTC · lasted 31 minConsole

Resolved — This incident has been resolved.

Network fabric upgrade — US West

Completed

Scheduled maintenance24 Oct 2024, 07:30 UTC · lasted 2 h 29 minNetwork and public IPs — US West (Oregon)

Completed — The maintenance is complete and every component is back to normal operation.

Top-up addresses not being issued

Resolved

Partial outage21 Oct 2024, 13:46 UTC · lasted 42 minBilling and payments

Resolved — This incident has been resolved.

Reclaim notices delayed in EU Central (Frankfurt)

Resolved

Degraded performance19 Oct 2024, 10:51 UTC · lasted 16 minSpot pool and reclaim notices — EU Central (Frankfurt)

Resolved — This incident has been resolved. No instance received less than its notice window.

Spot launches paused in US East (Virginia)

Resolved

Partial outage15 Oct 2024, 12:53 UTC · lasted 34 minSpot pool and reclaim notices — US East (Virginia)

Resolved — This incident has been resolved.

Uptime counts major outages in full and partial outages at 60% of their duration; degraded performance and scheduled maintenance are not counted as downtime. Feeds: Atom · JSON.