Degraded performance
DNS resolution failures from some networks
A minority of resolvers failed to resolve our names for 68 minutes.
- Status
- ResolvedResolved — last update 21 Dec 2024, 23:20 UTC
- Started
- 21 Dec, 22:12Saturday 21 December 2024 UTC
- Duration
- 1 h 8 minEnded 21 Dec 2024, 23:20 UTC
- Components
- 1DNS and TLS
Timeline
What we posted, as we posted it.
Resolved5 updates · UTC
- ResolvedThis incident has been resolved.21 Dec, 23:20
- MonitoringResolution has been normal from every vantage point since 22:56 UTC. We are monitoring.21 Dec, 22:56
- IdentifiedThe server loaded a zone file with a malformed record after an automated update and answered SERVFAIL. It has been removed from the delegation.21 Dec, 22:32
- UpdateWe have narrowed the cause down and are applying a fix. Next update within 30 minutes.21 Dec, 22:23
- InvestigatingSome users cannot resolve spotgpus.com or cloud.spotgpus.com. One of our four authoritative name servers is returning errors; resolvers that hit it retry another, but some do not.21 Dec, 22:12
Affected components
- DNS and TLSEdgeOperational
Details
- Type
- Degraded performance
- Started
- 21 Dec 2024, 22:12 UTC
- Ended
- 21 Dec 2024, 23:20 UTC
- Impact
- A minority of resolvers failed to resolve our names for 68 minutes.
- Reference
- d3e99927ef51