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Degraded performance

Slow instance provisioning in US East (Virginia)

Launches took about 8 minutes in US East (Virginia) for 31 minutes.

Reference fc07b06d0fcd · US East (Virginia) · Updated just now

Status
ResolvedResolved — last update 28 May 2026, 16:37 UTC
Started
28 May, 16:06Thursday 28 May 2026 UTC
Duration
31 minEnded 28 May 2026, 16:37 UTC
Components
1Instance launch and lifecycle — US East (Virginia)
Timeline

What we posted, as we posted it.

Resolved4 updates · UTC
  1. ResolvedThis incident has been resolved. Boot time is never billed.28 May, 16:37
  2. MonitoringLaunch times have been back under a minute since 16:29 UTC. We are monitoring.28 May, 16:29
  3. IdentifiedA batch of nodes was reimaged overnight and came back with an empty image cache, so every launch on them pulls the template from the registry.28 May, 16:16
  4. InvestigatingInstances in US East (Virginia) are taking longer than usual to become reachable: median launch time is about 8 minutes instead of under one.28 May, 16:06

Affected components

Details

Type
Degraded performance
Started
28 May 2026, 16:06 UTC
Ended
28 May 2026, 16:37 UTC
Region
US East (Virginia)
Impact
Launches took about 8 minutes in US East (Virginia) for 31 minutes.
Reference
fc07b06d0fcd

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