Degraded performance
E-mail notifications delayed
E-mails were delivered up to 16 minutes late.
- Status
- ResolvedResolved — last update 1 Nov 2025, 12:21 UTC
- Started
- 1 Nov, 12:05Saturday 1 November 2025 UTC
- Duration
- 16 minEnded 1 Nov 2025, 12:21 UTC
- Components
- 1Webhooks and notifications
Timeline
What we posted, as we posted it.
Resolved3 updates · UTC
- ResolvedThis incident has been resolved. Every queued message was delivered.1 Nov, 12:21
- IdentifiedOur transactional mail provider is rate-limiting deliveries. Messages are queued on our side and will be sent as capacity returns.1 Nov, 12:09
- InvestigatingE-mail notifications (balance alerts, reclaim summaries) are delayed. Console and webhook notifications are unaffected.1 Nov, 12:05
Affected components
- Webhooks and notificationsControl planeOperational
Details
- Type
- Degraded performance
- Started
- 1 Nov 2025, 12:05 UTC
- Ended
- 1 Nov 2025, 12:21 UTC
- Impact
- E-mails were delivered up to 16 minutes late.
- Reference
- d77b3b5eb084