Degraded performance
Packet loss to some destinations from US East (Virginia)
3.5% packet loss to some destinations from US East (Virginia) for 12 minutes.
- Status
- ResolvedResolved — last update 16 Sep 2025, 08:51 UTC
- Started
- 16 Sep, 08:39Tuesday 16 September 2025 UTC
- Duration
- 12 minEnded 16 Sep 2025, 08:51 UTC
- Components
- 1Network and public IPs — US East (Virginia)
Timeline
What we posted, as we posted it.
Resolved3 updates · UTC
- ResolvedThis incident has been resolved.16 Sep, 08:51
- IdentifiedOne upstream transit provider is dropping traffic on a congested link. We have moved the affected prefixes to our other providers.16 Sep, 08:43
- InvestigatingInstances in US East (Virginia) are seeing packet loss of 3.5% to some Internet destinations. Traffic inside the region and to the console is unaffected.16 Sep, 08:39
Affected components
- Network and public IPsUS East · VirginiaOperational
Details
- Type
- Degraded performance
- Started
- 16 Sep 2025, 08:39 UTC
- Ended
- 16 Sep 2025, 08:51 UTC
- Region
- US East (Virginia)
- Impact
- 3.5% packet loss to some destinations from US East (Virginia) for 12 minutes.
- Reference
- d316d350eeab