Degraded performance
Slow instance provisioning in EU Central (Frankfurt)
Launches took about 7 minutes in EU Central (Frankfurt) for 22 minutes.
- Status
- ResolvedResolved — last update 10 Sep 2026, 10:51 UTC
- Started
- 10 Sep, 10:29Thursday 10 September 2026 UTC
- Duration
- 22 minEnded 10 Sep 2026, 10:51 UTC
- Components
- 1Instance launch and lifecycle — EU Central (Frankfurt)
Timeline
What we posted, as we posted it.
Resolved4 updates · UTC
- ResolvedThis incident has been resolved. Boot time is never billed.10 Sep, 10:51
- MonitoringLaunch times have been back under a minute since 10:43 UTC. We are monitoring.10 Sep, 10:43
- IdentifiedA batch of nodes was reimaged overnight and came back with an empty image cache, so every launch on them pulls the template from the registry.10 Sep, 10:39
- InvestigatingInstances in EU Central (Frankfurt) are taking longer than usual to become reachable: median launch time is about 7 minutes instead of under one.10 Sep, 10:29
Affected components
Details
- Type
- Degraded performance
- Started
- 10 Sep 2026, 10:29 UTC
- Ended
- 10 Sep 2026, 10:51 UTC
- Region
- EU Central (Frankfurt)
- Impact
- Launches took about 7 minutes in EU Central (Frankfurt) for 22 minutes.
- Reference
- cc69fda0c5e7