Partial outage
API returning errors for all requests
The API was unavailable for 88 minutes. Running instances, the console and billing were not affected.
- Status
- ResolvedResolved — last update 14 Aug 2025, 13:45 UTC
- Started
- 14 Aug, 12:17Thursday 14 August 2025 UTC
- Duration
- 1 h 28 minEnded 14 Aug 2025, 13:45 UTC
- Components
- 1API
Timeline
What we posted, as we posted it.
Resolved4 updates · UTC
- ResolvedThis incident has been resolved. A post-incident review will be published here.14 Aug, 13:45
- MonitoringThe API has been serving normally since 13:18 UTC. We are monitoring and reviewing the change that caused this.14 Aug, 13:18
- IdentifiedA load balancer configuration push removed every API backend from the healthy pool. The previous configuration has been restored.14 Aug, 12:46
- InvestigatingThe API is returning 502 errors for most requests. Running instances are not affected. We are investigating.14 Aug, 12:17
Affected components
- APIControl planeOperational
Details
- Type
- Partial outage
- Started
- 14 Aug 2025, 12:17 UTC
- Ended
- 14 Aug 2025, 13:45 UTC
- Impact
- The API was unavailable for 88 minutes. Running instances, the console and billing were not affected.
- Reference
- b1ac5fa82f33