Degraded performance
Packet loss to some destinations from US East (Virginia)
1.7% packet loss to some destinations from US East (Virginia) for 8 minutes.
- Status
- ResolvedResolved — last update 23 May 2026, 09:47 UTC
- Started
- 23 May, 09:39Saturday 23 May 2026 UTC
- Duration
- 8 minEnded 23 May 2026, 09:47 UTC
- Components
- 1Network and public IPs — US East (Virginia)
Timeline
What we posted, as we posted it.
Resolved3 updates · UTC
- ResolvedThis incident has been resolved.23 May, 09:47
- IdentifiedOne upstream transit provider is dropping traffic on a congested link. We have moved the affected prefixes to our other providers.23 May, 09:41
- InvestigatingInstances in US East (Virginia) are seeing packet loss of 1.7% to some Internet destinations. Traffic inside the region and to the console is unaffected.23 May, 09:39
Affected components
- Network and public IPsUS East · VirginiaOperational
Details
- Type
- Degraded performance
- Started
- 23 May 2026, 09:39 UTC
- Ended
- 23 May 2026, 09:47 UTC
- Region
- US East (Virginia)
- Impact
- 1.7% packet loss to some destinations from US East (Virginia) for 8 minutes.
- Reference
- a8286419cf1a