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Degraded performance

DNS resolution failures from some networks

A minority of resolvers failed to resolve our names for 29 minutes.

Reference 563a11f43ff8 · Updated just now

Status
ResolvedResolved — last update 13 Jan 2026, 20:02 UTC
Started
13 Jan, 19:33Tuesday 13 January 2026 UTC
Duration
29 minEnded 13 Jan 2026, 20:02 UTC
Components
1DNS and TLS
Timeline

What we posted, as we posted it.

Resolved4 updates · UTC
  1. ResolvedThis incident has been resolved.13 Jan, 20:02
  2. MonitoringResolution has been normal from every vantage point since 19:52 UTC. We are monitoring.13 Jan, 19:52
  3. IdentifiedThe server loaded a zone file with a malformed record after an automated update and answered SERVFAIL. It has been removed from the delegation.13 Jan, 19:44
  4. InvestigatingSome users cannot resolve spotgpus.com or cloud.spotgpus.com. One of our four authoritative name servers is returning errors; resolvers that hit it retry another, but some do not.13 Jan, 19:33

Affected components

Details

Type
Degraded performance
Started
13 Jan 2026, 19:33 UTC
Ended
13 Jan 2026, 20:02 UTC
Impact
A minority of resolvers failed to resolve our names for 29 minutes.
Reference
563a11f43ff8

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