Degraded performance
Slow instance provisioning in EU Central (Frankfurt)
Launches took about 8 minutes in EU Central (Frankfurt) for 37 minutes.
- Status
- ResolvedResolved — last update 29 Sep 2025, 18:50 UTC
- Started
- 29 Sep, 18:13Monday 29 September 2025 UTC
- Duration
- 37 minEnded 29 Sep 2025, 18:50 UTC
- Components
- 1Instance launch and lifecycle — EU Central (Frankfurt)
Timeline
What we posted, as we posted it.
Resolved4 updates · UTC
- ResolvedThis incident has been resolved. Boot time is never billed.29 Sep, 18:50
- MonitoringLaunch times have been back under a minute since 18:43 UTC. We are monitoring.29 Sep, 18:43
- IdentifiedA batch of nodes was reimaged overnight and came back with an empty image cache, so every launch on them pulls the template from the registry.29 Sep, 18:24
- InvestigatingInstances in EU Central (Frankfurt) are taking longer than usual to become reachable: median launch time is about 8 minutes instead of under one.29 Sep, 18:13
Affected components
Details
- Type
- Degraded performance
- Started
- 29 Sep 2025, 18:13 UTC
- Ended
- 29 Sep 2025, 18:50 UTC
- Region
- EU Central (Frankfurt)
- Impact
- Launches took about 8 minutes in EU Central (Frankfurt) for 37 minutes.
- Reference
- 2236a62be80b