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Degraded performance

Elevated volume I/O latency in US East (Virginia)

Volume I/O latency was 3 to 6 times normal in US East (Virginia) for 48 minutes.

Reference 20a89a55480b · US East (Virginia) · Updated just now

Status
ResolvedResolved — last update 4 Aug 2026, 04:56 UTC
Started
4 Aug, 04:08Tuesday 4 August 2026 UTC
Duration
48 minEnded 4 Aug 2026, 04:56 UTC
Components
1Persistent storage — US East (Virginia)
Timeline

What we posted, as we posted it.

Resolved4 updates · UTC
  1. ResolvedThis incident has been resolved.4 Aug, 04:56
  2. MonitoringLatency has been normal since 04:41 UTC. The rebalance continues in the background. We are monitoring.4 Aug, 04:41
  3. IdentifiedOne storage cluster is rebalancing after a disk replacement and the rebalance was given too high a priority against client I/O. Its priority has been lowered.4 Aug, 04:25
  4. InvestigatingPersistent volumes in US East (Virginia) are showing elevated I/O latency. Data is safe; operations are slower.4 Aug, 04:08

Affected components

Details

Type
Degraded performance
Started
4 Aug 2026, 04:08 UTC
Ended
4 Aug 2026, 04:56 UTC
Region
US East (Virginia)
Impact
Volume I/O latency was 3 to 6 times normal in US East (Virginia) for 48 minutes.
Reference
20a89a55480b

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