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Partial outage

Volume attach failures in EU Central (Frankfurt)

Launches with a persistent volume failed in EU Central (Frankfurt) for 45 minutes.

Reference 031df211f9d4 · EU Central (Frankfurt) · Updated just now

Status
ResolvedResolved — last update 18 Jan 2025, 06:08 UTC
Started
18 Jan, 05:23Saturday 18 January 2025 UTC
Duration
45 minEnded 18 Jan 2025, 06:08 UTC
Components
2Persistent storage — EU Central (Frankfurt), Instance launch and lifecycle — EU Central (Frankfurt)
Timeline

What we posted, as we posted it.

Resolved4 updates · UTC
  1. ResolvedThis incident has been resolved. Launches that failed at the attach step were not billed.18 Jan, 06:08
  2. MonitoringAttachments have been succeeding since 05:52 UTC. We are monitoring.18 Jan, 05:52
  3. IdentifiedThe attach controller in EU Central (Frankfurt) lost its lease on the storage cluster after a leader election and did not renew it. The controller has been restarted.18 Jan, 05:36
  4. InvestigatingAttaching persistent volumes to new instances in EU Central (Frankfurt) is failing. Volumes already attached are not affected and data is safe.18 Jan, 05:23

Details

Type
Partial outage
Started
18 Jan 2025, 05:23 UTC
Ended
18 Jan 2025, 06:08 UTC
Region
EU Central (Frankfurt)
Impact
Launches with a persistent volume failed in EU Central (Frankfurt) for 45 minutes.
Reference
031df211f9d4

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